FAQ

FAQ


Product Questions

What is Proden PlaqueOff® Powder?

ProDen PlaqueOff® Powder is a natural product which is suitable for both cats and dogs. It comes in a granulated form which is easily added to food every day. It is rich in natural iodine and contains important vitamins and minerals and is free from artificial colors, preservatives, gluten and sugar.

What is Proden PlaqueOff® Dental Bites?

Delivering all the benefits of our supplement ProDen PlaqueOff® Powder, in convenient & tasty little bites your pet’s will love! For use in both cats & dogs we have made our Dental Bites grain and gluten free as well as vegetarian! Dental Bites are free from Additives, Sugar and Artificial Preservatives.

What is the Best Way to Keep My Pet's Teeth Clean?

Thorough and regular brushing removes plaque bacteria before it can accumulate and cause inflammation and damage to gums and teeth. Plaque can also turn into a very hard substance called tartar. Once formed, tartar is very difficult to remove. Tartar removal is usually a veterinary procedure. Unfortunately plaque is constantly forming and so brushing on a daily basis is needed to control it effectively.

Apart from tooth brushing is there anything else I can use?
ProDen PlaqueOff® Powder is a new innovation in pet dental care and now available from vets, pet shops and other selected outlets. Used daily, it can aid in fresh breath and good oral hygiene.

Ingredients and Daily Amount
Ingredients

ProDen PlaqueOff® Powder contains 100% natural and sustainably harvested sea kelp.

​Product Name Product Breakdown ​Average Composition
​ProDen PlaqueOff® Powder (60g) ​Small dogs & cats up to 22.1lbs ​1/2 – 1 scoop
​ProDen PlaqueOff® Powder (180g) Medium dogs 22.1lbs – 55.1lbs ​1 – 2 scoops
​ProDen PlaqueOff® Powder (420g) ​Large & giant dogs over 55.1lbs ​2 – 3 scoops
Directions For Use

How much needs to be added?

ProDen PlaqueOff® Powder

​​Pet ​Size Daily Amount ​​Average Supply*
​​Small dogs & cats up to 22.1lbs ​1/2 scoop ​​​1 year
​​​Medium dogs 22.1lbs – 55.1lbs ​1 scoop ​​​6 months
​Large & giant dogs over 55.1lbs ​​2 scoops ​​3 months
*(on a 60g bottle)

ProDen PlaqueOff® Dental Bites

Bag ​Size ​Daily Amount ​Average Supply
​60g ​​3-8 bites per day 1-2 months
​150g ​2-6 bites per day ​3 weeks – 2 months

Store Questions

How do I contact customer service?

Go to the Contact Information page.

How much is shipping?

Shipping cost is $5 per order (in the US).

How long does it take to get my order?

Over 90 percent of orders are packed and dispatched within 48 hours of placement. Delivery times are reliant upon normal delivery hours. It is important to note that orders can only be dispatched from Monday to Friday There are some times during the year that delivery could be delayed due to holidays.

Can I track the status of my order?

Simply go to Your Account to get the latest on your order status. Of course you can also call us and we’ll check it for you! We’d love to hear from you.

Who will be delivering my order?

We ship via USPS.com and other premium carriers to provide you with the fastest and most reliable service available.

Do you ship internationally?

No, we only ship to the US. Shipping cost is $5 per order.

What is your Return Policy?
What is your Privacy Policy?

Read our Privacy Policy.